Job Description
Vacancy code: VA/2014/B5302/4459
Department/office: AFO, CIOH, Cote d’Ivoire
Functional Responsibilities
1. Provides effective ICT management, focusing on achievement of the following results:
Assessment and evaluation of information technology capacity and requirements of the office in terms of updating hardware and software to acceptable global levels. Identification and prioritization of areas where improvements need to be addressed to be able to effectively support the organization in achieving its goals and priorities. Provision of cost implications and benefits of recommendation for budget consideration.
Contribution to the planning of global IT strategies and policies by representing the office and providing feedback on local IT requirements, technical capacity in terms of web technology, support and skills available.
Conduct of ongoing proactive evaluation of system performance, identifying areas of inefficiencies and potential problems. Collaboration with management for corrective actions to achieve improved and uninterrupted services. Recommendation of back-up options in potential problem areas that are beyond one’s control.
Ensuring security of information technology operation at all times. Development of back-up programmes and ensuring strict implementation.
Establishment of control systems to ensure that all information technology equipment is maintained regularly and in proper working condition.
Interaction with HQ and IT staff in other UN agencies in the area and participation in information exchange meetings for systems co-ordination, consistency in direction, policy and standards; also for knowledge sharing on software expertise
2. Identifies, introduces and maintains software applications, focusing on achievement of the following results:
Identification of new areas where computerization is advantageous and applicable.
Recommendation of applicable software packages to use, understanding user/clients specification, needs and requirements to achieve client satisfaction.
Maintenance of application systems and in collaboration with clients/users mutual agreement on changes/modifications to existing programmes and reports generated to ensure continued system effectiveness and relevance.
Provision of reports, ad hoc or otherwise, required for management information and as tool for decision-making.
3. Provides efficient network administration, focusing on achievement of the following results:
Up to date with changes in the technology and availability in the area.
Implementation of corporate information technology policy changes applicable to the office, if any, to be compatible and up to par with other offices and achieve global IT plan.
4. Provides efficient telecommunications service, focusing on achievement of the following results:
Recommendation of strategies to ensure and improve global connectivity and telecommunication facilities.
Proactive maintenance of telecommunications equipment to avoid interruption of service.
5. Undertakes supervisory responsibilities (applicable if supervising staff), focusing on achievement of the following results:
Establishment of work plans, standards for performance evaluation, indicators for work progress and achievements, together with supervisee. Timely corrective actions to achieve objectives and deadlines.
Technical guidance and on-the-job training to ensure work standards are achieved in line with work objectives.
Assessment and recommendation of training needs to ensure skills are updated in accordance with relevant state of the art technology.
6. Provides support to knowledge building and knowledge sharing, focusing on achievement of the following results:
Organization of training for the operations/ projects staff on HR-related topics.
Advice to management, clients and colleagues on subject matter expertise
Sound contributions to knowledge networks and communities of practice.
Synthesis of lessons learnt and best practices in human resources
Education/Experience/Language requirements
Higher education degree/Bachelors degree preferably in Information Sciences, Computer Science, Engineering or any science/logic related discipline.
Professional qualification in relevant ICT areas would be an asset.
Minimum of 5 years of relevant experience in the field of information technology and/or telecommunication and systems, preferably in an international development environment.
Advanced knowledge in the usage of computers and office software packages (MS Office 2003 and/or newer versions) and experience in handling of web-based management systems.
Fluency in written and oral English is required.
Competencies
UNOPS Core Values/Competencies
Integrity
Professionalism
Respect for diversity
Creativity and innovation
Commitment to continuous learning
Accountability
Planning and organization skills
Results orientation
Strong oral and written communications skills:
Teamwork skills
Client orientation
Technological awareness
Functional Competencies
Knowledge Management and Learning
Shares knowledge and experience and contributes to practice areas
Develops deep understanding in HR Management
Promotes learning environment in the office
Actively works towards continuing personal learning and development in one or more practice areas, acts on learning plan and applies newly acquired skills
Development and Operational Effectiveness
Keen ability to apply theoretical and technical skills.
Good communication skills for explaining technical subject to users with different levels of technical literacy and understanding user requirements described in layman’s term.
Good interpersonal skills for building alliances and client services.
Ability to lead implementation of new systems (business side), and affect staff behavioral/ attitudinal change
Management and Leadership
Focuses on impact and result for the client and responds positively to feedback
Leads teams effectively and shows conflict resolution skills
Consistently approaches work with energy and a positive, constructive attitude
Builds strong relationships with clients and external actors
Remains calm, in control and good humored even under pressure
Demonstrates openness to change and ability to manage complexities
Additional Considerations
Please note that the closing date is midnight Copenhagen time (CET)
Applications received after the closing date will not be considered.
Only those candidates that are short-listed for interviews will be notified.
Qualified female candidates are strongly encouraged to apply.
For staff positions UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
Closing Date
24th January, 2014
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